We offer a 100% guarantee. However, our products are subject to Terms and Conditions and we will offer a refund only if the service did not work. Our overall objective is the safety and execution of obligations to clients. On the other hand, we try to protect ourselves from casual incidents connected with piracy and swindle concerning the software. As we sell non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is delivered. As a customer, you are responsible for understanding this upon purchasing any item at our site. If the error occurs we will try our best to solve the problem in 72 hours after this time if the problem can’t be solved we will make the refund but the money will be deducted the payment fee It is dependent on the payment gateway fee, usually it is 3.5% product value. We do not take responsibility and no warranty if your account is banned, blocked because of breaking the rules of the host company.
When refunding is possible:
– The duplicated orders. If the system has sold to you two identical premium keys instead of two different.
– If the system sold premium key has appeared not efficient.
– Received a wrong voucher code, e.g. a wrong retention or wrong service. Of course, we can give you another premium key code also.
– After you successfully complete payment, due to any reasons, we could not provide you/send you an e-mail with a premium key in a period of 3 days.
When refunding is not possible:
– Ordered premium keys or accounts but do not need it anymore.
– Simultaneous purchase of several different premium keys. The scenario where the user gets some keys, applies them, sees what most suites its needs, chooses one, then tries to receive a refund for all other goods which do not approach it. This is regarded as dishonest. The given actions harm our business so we do not refund the money or resolve pretentious payments.
– We can not offer a refund if, after the purchase, the user feels that the download is slow, the link is dead, or do not get the desired files to download.
– A refund will not be accepted if the host company is no longer active due to some technical issues, or closed according to law or other issues, or you cannot access the website.
If you have any problem with us, please don’t hesitate to contact us!